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Dean Ziegler
Founder of Systems2win
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Now that you've used your Business Process Improvement power tools to dramatically improve a process - what is your next logical step?
You've got to train your people to do things the new way.
The Systems2win Training Program Templates (which come with their own on-line training) help you through this critical phase of process improvement. Because "it's not done until people actually do it the new way".
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Training program templates
that make it easy to design a training program
Get ALL templates on this page
plus ALL the other Continuous Improvement templates
for as little as $199 per seat
| Excel Templates for Training Program Design | |
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| Visual Work Instructions To provide thorough training - using a combination of pictures and written instructions. Although it is possible to use this worksheet to perform job analyses (such as cycle time, value add time, etc), it is more common to use the Standard Work Combination Sheet for process analysis and improvement - and to use these (far more detailed) Visual Work Instructions as a powerful training aid to design a training program for training new-hires, temporaries, and cross-trained workers. |
It automatically renumbers your steps
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| Standard Operating Procedure Use this popular template to document how to perform any procedure. It comes with on-line help for how to use Word's numbered outline features to easily number (and renumber) process steps. Version 5 now supports Link Icons within Word documents |
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| Skills Matrix & Training Matrix Often used as a Cross-Training Matrix to define and measure the skills and training that your people have vs. the skills and training they need in order to do their jobs effectively. This versatile tool can also be used as a
"Project Training Plan" to identify who needs what training for a
specific project (perhaps a computer software project?) |
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| Training Program Design Spec This is the training program template to use when you want to maximize the probability of positive behavior changes by thoroughly preparing a program (perhaps consisting of multiple training sessions - each with their own objectives and planning requirements, in addition to the objectives of the overarching training program). If you're going to pull all
of those people away from doing value-added work for all of that
away-from-work
time - is it possible to over-prepare your trainers? |
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| Training Tidbits Worksheet This simple worksheet for training program design provides a quick place to accumulate those "tidbits" that you don't want to forget to include in an upcoming training program that doesn't yet have formal training materials |
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| Force Field Analysis The most common use of this popular change management tool is to identify the forces for and against desired changes - and adjust plans accordingly. It is also a bit of a "Swiss army tool" that can be put to many creative uses. |
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| Session Evaluation (1) If you don't ask for feedback, how will you know what to improve for next time? This is a field-proven feedback form to evaluate how well objectives were accomplished - and improve planning for future similar sessions. |
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| Session Evaluation (2) The success of meetings should be evaluated in many different ways - so we provide two evaluation feedback forms - and you can edit them as a starting point for personalizing more feedback forms of your own |
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| Priorities Consensus Worksheet To evaluate & prioritize initiatives of any kind. This tool helps your team come to consensus agreement to answer the question "What should we do next?" Think training programs, strategic initiatives, continuous improvement projects... |
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Change Management Worksheet This project management tool helps you identify possible concerns and objections to your proposals, and to prepare a Communications Plan and other approaches to help people embrace change. Any experienced Project Manager
will agree that the hardest part of any process
improvement project is "the people stuff". |
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